Hi Oesaamah,

We’re really sorry to hear that you had a disappointing experience with our online customer service.

This is definitely not the level of service we aim to provide, and we appreciate you taking the time to share your feedback with us. Your experience has been noted and will be shared with the relevant team for review and improvement. We will ensure someone gets in touch with you.

If there is anything still unresolved regarding your order or experience, please feel free to contact us directly at support@boardriders.co.za so we can assist further.

Regards,
ZN