Reviews

Hi Hannes,

Thanks so much for the awesome feedback! We’re stoked to hear you’re loving the quality and fit of the Quiksilver The Pipe Beach Pant — definitely a solid choice for comfort and style

We really appreciate your support and hope you enjoy every wear!

If you ever need assistance, feel free to reach out to us at support@boardriders.co.za

Kind regards,
ZN

Hi Matthew,

Thanks so much for the amazing feedback! We’re so stoked to hear you’re loving your new DC Pure High Tops 🙌

There’s nothing better than reconnecting with a classic favourite, and we’re honoured to be part of your return to DC after all these years. We hope the next pair is just around the corner 😎

If you ever need assistance, feel free to reach out to us at support@boardriders.co.za

Stay stoked,
ZN

Hi Phakamani,

Thanks so much for your feedback! We’re really happy to hear you’re enjoying your Quiksilver Stitchy 3 Wallet and that both the look and feel met your expectations 🙌

We appreciate your support and hope you continue enjoying your new gear.

If you ever need assistance, feel free to reach out to us at support@boardriders.co.za

Cheers,
ZN

Hi Giovanna,

We’re really sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we aim to provide.

Our team will be reaching out to you directly to assist further and resolve this matter as quickly as possible.

Thank you for bringing this to our attention.

If you need any additional assistance in the meantime, please feel free to contact us at support@boardriders.co.za

Stay stoked,
ZN

Hi Ricardo,

Thank you so much for the awesome feedback! We’re stoked to hear you’re loving your DC Gaveler Shoes and that the quality and service hit the mark 🙌

We truly appreciate your support and kind words — it means a lot to the team.

If you ever need assistance, feel free to reach out to us at support@boardriders.co.za

Cheers,
ZN

Hi Helene,

Thank you so much for the lovely feedback! We’re thrilled to hear the Roxy VIVA IV Flip Flops are your favourite — comfort and style are always a winning combo ☀️

We really appreciate your support and hope you continue enjoying every step in them!

If you ever need assistance, feel free to reach out to us at support@boardriders.co.za

Stay stoked,
ZN

Hi Kobus,

Thank you so much for your continued support and for taking the time to share your experience! We’re really glad to hear you’re happy with the quality, fit, and fast delivery — especially as a returning customer 🙌

It means a lot to us that you’ve had a smooth experience with your online orders, and we appreciate your trust in Boardriders.

If you ever need assistance, feel free to reach out to us at support@boardriders.co.za

Stay stoked,
ZN

Hi Ntokozo,

Thanks for reaching out, and I’m really sorry to hear about your frustration with the returns process.

To clarify, our standard policy requires customers to cover return courier costs for change-of-mind returns. However, if the item is incorrect, damaged, or defective, we absolutely arrange collection and cover the return process from our side.

We understand this can feel frustrating, and we appreciate your feedback — it’s important to us and will be shared with the team for review.

If you’d like to proceed with a return, you can checkout our policy here: https://boardriders.co.za/pages/returns

If you believe your item may fall under a faulty or incorrect item case, please reply with your order details and photos so we can assist you further.

For any help, you’re welcome to contact us at support@boardriders.co.za

Cheers,
ZN

Hi Bonolo,

Thanks so much for your feedback — we really appreciate you taking the time to share it.

The Quiksilver DNA Pullover is designed as a lightweight layer, so it’s more suited for mild weather or layering rather than heavy winter conditions. That said, we’re glad to hear you’re still enjoying the style 🙌

If you ever need help choosing something warmer or more winter-ready, feel free to reach out and we’ll happily assist.

Cheers,
ZN
support@boardriders.co.za

Hi Nathan,

Thanks so much for the great feedback! We’re really glad to hear you’re happy with the quality of your Quiksilver Type Line T-Shirt 🙌

We also appreciate your suggestion on bringing in more T-shirt styles — feedback like this really helps us improve our range, and we’ll definitely pass it along to the team.

If you ever need anything, feel free to reach out to us at support@boardriders.co.za

Cheers,
ZN

Hi Snikiwe,

Thanks so much for the great feedback! We’re really glad to hear you’re happy with the RVCA Option Belt and its quality — that’s exactly what we aim for 🙌

We appreciate you taking the time to share your experience.

If you ever need assistance, feel free to reach out to us at support@boardriders.co.za

Cheers,
ZN

Hi Phumlani,

Thank you for your message, and apologies again for the frustration you’ve experienced while trying to return your order.

To assist you further and assess whether we can still proceed with a size exchange, could you please email us clear photos of the shoes in their current condition? This will help our team confirm if they are still eligible for return (unused and in original condition).

Once we’ve reviewed the images, we’ll be able to advise you on the next steps.

In the meantime, if your return is approved, you are welcome to use any reliable courier service available in Durban. Common options include:

The Courier Guy
PEP Paxi
PostNet (courier service)
Aramex Drop-off points

You may select whichever is most convenient for you when sending the item back.

Please also remember to include your order number when replying so we can track your request efficiently.

We appreciate your patience and will do our best to resolve this for you as quickly as possible.

Cheers,
ZN
support@boardriders.co.za

Hi Teniel,

Thanks so much for the wonderful feedback! We’re really glad to hear you’re happy with the quality of your Billabong A.I. Rising Sun Pro Boardshorts, and even happier that our team could assist you quickly and smoothly with the size change 🙌

We truly appreciate your support and kind words — it means a lot to the team.

If you ever need anything else, feel free to reach out to us at support@boardriders.co.za

Stay stoked,
ZN

Hi Damiane,

Thanks so much for the awesome feedback! We’re really glad to hear you’re loving the Quiksilver Mercury Devil Hoodie — that heavy cotton feel and premium quality definitely make it a solid winter staple 🙌

We appreciate you taking the time to share your experience.

If you ever need anything, feel free to reach out to us at support@boardriders.co.za

Stay stoked,
ZN