Hi Teniel,

Thanks so much for the wonderful feedback! We’re really glad to hear you’re happy with the quality of your Billabong A.I. Rising Sun Pro Boardshorts, and even happier that our team could assist you quickly and smoothly with the size change 🙌

We truly appreciate your support and kind words — it means a lot to the team.

If you ever need anything else, feel free to reach out to us at support@boardriders.co.za

Stay stoked,
ZN

Hey Roisin

Really sorry to hear about this — that’s definitely not the kind of quality we expect from that piece, especially with stitching coming undone so quickly. We completely understand your frustration.

We’ve taken note of your feedback and the photo you’ve shared in your review, and we’re going to look into this on our side. In the meantime, we’d like to get this properly resolved for you.

Please also send your order details to support@boardriders.co.za
so we can log this and advise you on the next steps for a return or assessment in line with our returns policy: https://boardriders.co.za/pages/returns

We’ll come back to you as soon as we’ve reviewed everything