During the recent Black Friday sale, I purchased three T-shirts, but unfortunately, one was missing from the package upon arrival. I promptly notified the customer service team via email and selected a replacement shirt. However, I was subsequently informed that both my original shirt and the replacement were out of stock. The team offered a refund, suggesting I purchase the correct size at full retail price. I declined, as this would exceed my budget. I expressed willingness to wait for a shirt in my size, but unfortunately, I have yet to receive a response from the team.